FAQ

Frequently Asked Questions

HOW DO I KNOW IF I NEED THERAPY?
Attending counseling sessions can help you to gain clarity on an issue, change unproductive behavior patterns, untangle complex personal emotions or embark on a journey of self-development. You may seek counseling as a result of a crisis, or you may be encouraged to seek counseling by family members, friends or colleagues. What ever brings you to Discovering Balance, seeking therapy is a personal investment in your self care to improve your life balance, overall wellness and success in life.
HOW LONG WILL THERAPY TAKE?
Our role at Discovering Balance is to help you develop concrete goals based on your current issues and concerns. We will consistently review goals and discuss treatment progress to ensure you feel progress is being made. Some acute problems can be dealt with in a brief period of time but this is not always the case. There is no magic number or formula to determine how long therapy will take. We are dedicated to your treatment and our primary focus is to be an agent for change to help you successfully achieve your goals. We can promise that the lines of communication regarding the appropriate time to end therapy will always remain open.
HOW WILL MY THERAPIST HELP ME?
Therapists can provide support, help you improve your problem solving skills and help you develop coping strategies for a wide range of issues. Therapists can help increase your insight and provide a different or fresh perspective on a problem that you have been struggling with. Some benefits can include, boosting self confidence, improving self esteem, improving communication skills, learning new coping skills, attaining a better understanding of yourself, changing old patterns, developing new patterns, or managing your emotional feeling such as sadness, anger or other highly charged emotions you may be feeling.
HOW OFTEN WILL I MEET WITH MY THERAPIST?
The frequency of therapy is mutually agreed-upon by you and your therapist. This time frame is largely based on your presenting issues and the goals of treatment. We generally recommend weekly or biweekly treatment. Our office hours and availability will vary by clinician. Please call or message our office for scheduling information. Some benefits can include, boosting self confidence, improving self esteem, improving communication skills, learning new coping skills, attaining a better understanding of yourself, changing old patterns, developing new patterns, or managing your emotional feeling such as sadness, anger or other highly charged emotions you may be feeling.
DO YOU TAKE MY INSURANCE?
DO YOU TAKE MY INSURANCE? Discovering Balance accepts insurance, Health Savings Accounts (HSAs), Flexible Spending Accounts (FSAs), and credit cards. Please visit the Our Providers tab to see whether the therapist you’d like to work with is in-network with your insurance. Rates: Initial Counseling Session: $150 (60 minutes) Individual Sessions: $125 (45–55 minutes) Couples/Family Sessions: $150 (60 minutes) Group Sessions: $200 (90 minutes, 4-week series) ADHD Assessment & Consultation: Customized — please consult with a Discovering Balance therapist to develop an individualized plan. If you have an HSA or FSA, therapy with Discovering Balance is considered a qualified medical expense. If we are not directly in-network with your insurance, your plan may include Out-of-Network benefits. In these cases, we can provide you with an itemized receipt (superbill) to submit to your insurance company for possible reimbursement. Please contact your insurance provider for details (you can find their number on the back of your insurance card).
WHAT IF I HAVE AN EMERGENCY
Please Call 911 if the risk of harm to yourself or others is eminent. If you live in the Buffalo/Niagara region you may call one of the following community psychiatric services:
Crisis Services

(716) 834-3131

Psychiatric Emergency Program at ECMC

(716) 898-3465

Established patients can call

(716) 222-1670

for emergencies
HOW DO I GET STARTED
Scheduling an appointment is an easy process. You can schedule online by clicking the schedule appointment button. You can also call our office to schedule an appointment. We look forward to meeting you!

(716) 810-2644

WHAT IF COST IS A CONCERN?
We believe that financial barriers should never prevent access to quality mental health care. At Discovering Balance, we offer several flexible options to make therapy more affordable: Subscription Plan: Our subscription model ranges from $75–$100 per session, depending on session length and type (individual, couples, or family). This option allows clients to budget more consistently for therapy while receiving the same individualized, high-quality care. Sliding Fee Scale: We also offer an alternative fee scale for clients based on income and financial need. If you would like more information, please complete the form below to see if you qualify. These options are designed to ensure that support is accessible, no matter your financial situation. Please reach out if you’d like to learn more or discuss which option might be the best fit for you.

Empathetic support for diverse life obstacles